The Royals Shopping Centre to Re-Open 2nd December – with later centre opening times!
Following COVID-19 government advice and guidance, The Royals Shopping Centre is to re-open with some shops opening until 7pm- These include Debenhams and TK Maxx! The robust, social distancing guidelines and measures in place will remain the same to ensure that customers feel safe and secure whilst shopping in the centre and at their favourite stores.
A one-way system to follow and floor stickers will guide customers through the flow system with ease. The customer care team will be on hand to assist and there will be clear guidelines at information points in the malls and as you enter the centre.
A queueing system may have to be executed should the centre become too busy – the safety of customers is paramount.
The Royals has an impeccable record when it comes to the cleansing regime which has been increased during this time, and the team will continue to maintain this clean environment.
In addition, there will be a number of sanitisation stations in the centre, and reminder notices to cleanse after making contact with fixtures for example the cash point and car park payment facilities- contactless card payments are recommended wherever possible.
Our toilets facilities will be open.
Some stores will be operating different to normal opening times- opening later to accommodate the Christmas shopping experience, as they adjust, please do check the social channels and also the centres’ website for updated information. Click here to see our store opening times.
The Royals will work fluidly and flexibly as progression is made through the ‘Exit Strategy’ and will continue to take advice from the government as policies change and relax.
Dawn Jeakings, centre manager says ‘We want this re-opening transition to be as safe as possible for our loyal customer- it’s a tried and tested practice now- so we are all well prepared. Our customer care team will be on hand to assist with any questions our customers have, and ensure that the Christmas shopping experience is as easy and as convenient as possible. I would like to take this opportunity to say a heart-felt thank you again to the NHS and all keyworkers who have kept this country going- throughout these most unprecedented times’
Please contact firstname.lastname@example.org or Natalie Solomons on 07779990786 should you need any further information.